Frequently Asked Questions

• 1. What is Teamspace?

  Teamspace is an instant messaging software for businesses that connects all the members within an organisation. The platform includes features such as private and group messaging, voice and video calls, screen sharing, documents, audio and video file sharing and more.

• 2. What are the features in Teamspace? How can it benefit my organisation?

  Teamspace provides all the features your business needs to connect, communicate and collaborate easily. From work scheduling, employee tracking, audio and video calls, files sharing to real-time alerts, these innovative features allow your business to operate smoothly, make quick decisions and achieve goals in an effective manner.

• 3. Can I download the app directly from Play Store/App Store?

  No. You cannot download the app from the Google Play Store or Apple App Store. Enterprises who are interested in adopting the team chat software must purchase it from our website.

• 4. Will you provide API for 3rd party integration? Can I integrate this app with any other apps?

  Absolutely! Teamspace focuses on building a work environment that is suitable for all team members and so supports third party integration for a number of tools and applications.

• 5. Where can I use Teamspace?

  The Teamspace application is designed to suite any industry sector and any organisation, large and small.

• 6. What are the technologies used?

  The tech stack for Teamspace is as follows.

  Web

  Development Language: Kohana 3.2
  Chat Server: OpenFire 4.1.5
  Database: Mongo DB and MySQL

  Android

  Version support: Above 4.4 (Material Design - Above 5.0)
  Development Language: Java latest version
  IDE: Android Studio
  Database: SQLite 3.8.x

  IOS

  Version support: IOS 8.1, 9, 10
  Development Language: Objective C / SWIFT
  IDE: XCode
  Database: SQLite

  CHAT SERVER

  XMPP client : Openfire 4.1.5
  Development Language : JSP
  Android Source : Smack 4.2.0

• 7. How many employees/users can use the app?

  The app can be used by unlimited members

• 8. Can I create chat rooms? How many members can be added?

  The admin is responsible for creating and adding members to the chat room. There can be unlimited users.  

• 9. Can everyone using the app change the settings?

  No. The enterprise business chat software is designed to offer the highest security standards and so the setting preferences can be configured by the admin only. However, the admin can provide access to the setting to certain team members.  

• 10. Can I do group audio call and video call?

  No. Currently, group audio and video calls cannot be conducted.  

• 11. Can I test the app before buying?

  Yes, you can request for a demo before making the purchase.  

• 12. Do you provide the source code of the app and web panels?

  Once you make the payment, you will be provided with the complete source codes.  

• 13. Will you help me to bring my app on app stores?

  Yes, we can upload your application on app stores.